Lessons Learned / Return of Experience

RETEX comes from an old French term, Le retour de l'expérience, meaning:  "The Return of Experience".

The term RETEX has been in use on Belgium for some time, and is slowly becoming more known internationally.

RETEX is a specific way of sharing Lessons Learned through a formula of breaking down what happened,

what went right, what went wrong, and what emergency services anywhere can learn from a particular incident.

RETEX is typically shared as a written document with photos, diagrams and drawings as illustrations,

but could also include videos, or be in the form of an educational style video.

Some of the stories shared here in our Lessons Learned News section are written in the specific Belgian RETEX formula, whereas others are more general.